I had an overall wonderful experience from ordering to wearing this. I appreciated the personal approach. Eric was incredibly helpful and kind, shipping was smooth and the ring is even more beautiful than I imagined.
Quick and friendly customer service. Very happy with the ring, just as expected! Would definitely recommend.
Excellent experience. Customer service is off the charts! Eric is patient and guides you through the process and I am a returning customer and cant wait to expand my collection slowly. Shipping to France was super fast and the product was very well packaged and came in a beautiful box with cleaning cloths and a lovely pouch. The ring was more beautiful than in the pictures ;).
The shipping was much faster than I expected. The packaging its very similar to high-end jewelry brands in the U.S. I'm very please with the design and quality of the ring, and thinking about getting more jewelry from Jadeite Atelier. Highly recommended.
First off, Eric was in communication with me the entire time, from the “thank you for ordering” to “I’m excited for you to have this piece”, to telling me the day it will be shipped. The piece itself is GORGEOUS and came only 8 days after I ordered it (not all business days!). Not only did it come quickly but the packaging was beautiful and felt very personal. Love this ring, loved the service!